Legal Documents

Every agreement and policy that applies when you use our services. Each document carries an effective date; an order is governed by the text in force on the day it was placed.

Terms of Service The obligations on you and on us when you use our services. Acceptable Use Policy What may and may not be done on our servers. Privacy Policy What personal data we process, why, and for how long. Cookie Policy The cookies this site sets and how you can control them. Cancellation and Refund Policy Refund conditions and the 14-day right of withdrawal. Service Level Agreement Our uptime commitment and what happens if we miss it. Data Processing Addendum Our commitments as a processor under GDPR and Turkish data protection law. Abuse and Copyright (DMCA) Policy How to file a complaint, how we handle it, and how long it takes. Domain Registration Agreement ICANN rules, WHOIS, renewals and domain disputes.

Questions — For any question about these documents, write to support@hostexpress.co.uk. Abuse reports and copyright complaints go to support@hostexpress.co.uk.

Last updated: August 30, 2026